With the ascent of the pandemic and increasing, remote patient care loads, the concept of home isolation monitoring was pushed from the idea phase to the execution phase. Our COVID RPM platform helped in regular monitoring of the COVID infected patients of the APEX group of hospitals and ensured that quality healthcare was delivered to patients so that they get the care they need and complications get detected on time!

Our model was focused on providing remote patient care and monitoring for COVID patients. We provided them with an app and devices such as an oximeter and Blood Pressure monitor and trained the patients to use these devices. Patients would follow a schedule given to them by their doctor and measure their vitals and track their symptoms, these vitals were updated at the doctor’s end as well and in case of an abnormal value, an alarm would be triggered at the doctor’s end and to the family members. Along with this, we enabled online consultations every day for 15 days. To help patients stay on track with their testing schedule, medications, consultations and to keep them motivated we sent regular notifications and reminders as well.

This implementation gave us a platform to build trust between doctors, patients and us, establishing that at home care and remote care can help increase patient compliance and ensure better healthcare outcomes as long as the digitization platform is made considering the needs of both the doctor and the patients! Going forward, we intend on implementing a remote patient monitoring (RPM) system for APEX, for other chronic diseases such as hypertension and diabetes!